Data Privacy Policy
Your privacy is important to us at RidgeCraftStore
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather information you voluntarily share. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business details such as company registration information, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that meets your business needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United States.
Information Sharing and Disclosure
RidgeCraftStore respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to keep it safe. This covers protected data storage, encrypted transmissions, and restricted access to personal information within our organization.
Secure Storage
Your personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to shield information during browser-to-system communications.
Limited Access
Only authorized staff who require the data to deliver services can access customer data.
Although we deploy robust security measures, no online transmission method is completely secure. We continually update our practices to guard against emerging threats.
Your Privacy Rights
You hold important rights concerning your personal data. Depending on applicable law, you may access, correct, delete, or limit how your information is used.
To exercise these rights, contact us using the information at the end of this policy. We will respond within a reasonable timeframe in line with applicable law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and purpose of collection.
Typical Retention Periods:
- Customer contact and order records: three years after the last service interaction
- Payment transaction records: seven years to meet tax and accounting requirements
- Website analytics data: twenty-six months for service improvement analysis
- Marketing preferences: Until you unsubscribe or two years of inactivity
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and to help us understand how visitors interact with our pages. Cookies remember your preferences and assist in analyzing site performance.
You can adjust cookie settings in your browser options. Note that turning off certain cookies may impact site functionality. For detailed information about our cookie practices, please see our Cookie Policy.
Third-Party Links
Our site may include links to third-party websites or services. This privacy policy covers only RidgeCraftStore and our site. We are not accountable for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party sites you visit via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please contact us.
Contact Us About Privacy
RidgeCraftStore Privacy Team
123 Petal Street, New York
New York, United States 10001
Email: [email protected]
Phone: +1 212-5550123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within seven business days.